Yes, we offer free shipping on all orders over KSh 9,999 within Kenya.
You can track your order by visiting the "Track Order" section in your account or by using the tracking number provided in your shipment confirmation email.
We accept returns within 30 days of delivery for unused items in original packaging. Please visit our Returns Center or contact customer service to initiate a return.
Yes. We are located in Iten, Kenya. Visit our store at Silker's Centre, Show Room. You can also shop online for convenient delivery across Kenya.
Absolutely! We offer special pricing and support for contractors, builders, and businesses. Contact our sales team at sales@silkersenterprises.com for assistance.
Most of our tools and hardware are backed by manufacturer warranties. For more information, please refer to the product details or contact our support team.
You can reach our customer service team via email at support@silkersenterprises.com or call us at (123) 456-7890 during business hours: Mon-Fri 8am–6pm, Sat 9am–4pm.
We accept Bank Transfer, Visa, Mastercard, American Express, Discover, and Mobile Money(MPESA). Business accounts may also be eligible for Net 30 payment terms upon approval.
